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PC SUPPORT CATEGORY
CREATING A BACKUP PLAN
Your company's data may be its most important asset. Imagine a large corporation with millions of dollars of acco....
KEEPING YOUR PC HEALTHY AT LITTLE OR NO COST
Having problems with your pc? Do your kids, family or friends fill it with all the stuff they find on the interne....
PC SUPPORT BASICS - FONTS
Fonts for the Laser are defined in two ways that essentially match the two types of graphics: bit-mapped fonts an....
PC SUPPORT BASICS - PRINTERS
The printer is a key part of your computer system. Whatever type of application program you use - word-processing....
PC SUPPORT BASICS - UPGRADING HARDWARE
This tutorial goes through some handy tips for installing hardware to a PC.....
PC SUPPORT BASICS - WORKING INSIDE A PC
Before you open up a PC for fault-finding, performing an upgrade or repair, certain points should be made concern....



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6 RELATED COURSES AVAILABLE
PC SUPPORT BASICS
This course aims to provide those new to personal computers support with the confidence to engage with current te....
CUSTOMER CARE FOR IT TELEPHONE SUPPORT STAFF
Telephone Support Staff are often the only contact a customer has with the organisation; they therefore represent....
MCSE - WINDOWS NT 4.0 SUPPORT SKILLS
This practical course provides the skills necessary for supporting the Windows NT 4.0 Workstation and Server envi....
MCSE - WINDOWS 2000 SUPPORT
This course is designed to provide support professionals with the knowledge and skills necessary to install and c....
MCSE - EXCHANGE SERVER 5.5 SUPPORT SKILLS
This course is designed to teach support professionals all they need to know to install, configure and support Mi....
 
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